IDEN
Corporate Training

Communication training for teams: 14 modules, 4 categories

Retora Corporate delivers 14 communication modules across sales, leadership, service, and broadcast categories. Experienced trainers execute in-house, hybrid, or executive one-on-one format. Every module aligned with Retora ladder Fundamental to Signature for team skill continuity.

14 Modules

Module Catalog: Choose or Combine Based on Team Needs

Each module comes with duration options (half day to full day), specific level alignment, plus role-play cases from your industry context.

Kategori 01

Sales and Persuasion

For sales, marketing, business development teams, plus founders needing strong pitching skills.

  1. Sales Pitch Excellence

    Product or service pitching framework from 60 seconds to 30 minutes. Open with relevant hook, build value proposition, close with clear call to action.

    Level alignmentStructured to Compelling

  2. High Impact Presentation

    Executive presentation to C-level or investor board. Deck design, opening statement, data storytelling, plus adaptive Q&A handling.

    Level alignmentCompelling to Command

  3. Persuasion Communication

    Skill of influencing decisions without pressure. AIDA framework plus CIALDINI principles applied in Indonesian professional work context.

    Level alignmentCompelling to Command

  4. Customer Service Excellence

    Frontliner communication for retail, F&B, banking, plus public services. Empathy, clarity, and positive close in every interaction.

    Level alignmentFundamental to Structured
Kategori 02

Leadership and Team

For managers, supervisors, plus team leads needing clear and motivating internal communication.

  1. Leadership Communication

    Big picture cascading from founder or CEO to the entire team. Cascading message, town hall address, plus all-hands meeting keynote.

    Level alignmentCompelling to Signature

  2. Team Communication

    Daily team communication, morning briefing, huddle, plus retrospective. STAR structure for clear and concise updates.

    Level alignmentFundamental to Structured

  3. Feedback Delivery

    Giving constructive feedback without making the receiver defensive. SBI framework (Situation-Behavior-Impact) plus one-on-one script.

    Level alignmentStructured to Compelling

  4. Conflict Resolution

    Resolving inter-team or inter-departmental conflict with mediation communication. Neutral, solution framing, and follow-up agreement.

    Level alignmentCompelling to Command
Kategori 03

Service and Handling

For customer-facing teams needing warm communication plus difficult situation handling.

  1. Handling Complaint

    Handling customer complaints calmly. Acknowledge, empathize, resolve, and follow-up. Standard script plus role-play practice on real cases.

    Level alignmentFundamental to Structured

  2. Hospitality Communication

    Hospitality communication for hotels, restaurants, aviation, and MICE. Standard greeting, service recovery, plus VIP guest handling.

    Level alignmentFundamental to Structured

  3. Reflective Listening

    Active listening skill for consultants, doctors, therapists, plus HR business partners. Paraphrase, clarify, and validate without judgment.

    Level alignmentStructured to Compelling
Kategori 04

Broadcast and Digital

For teams appearing on screen (livestream, corporate video, digital event MC) plus cross-cultural collaboration.

  1. Host Live Session

    TikTok Live, Instagram Live, YouTube Live, Zoom webinar. On-camera delivery, consistent energy, and real-time chat interaction.

    Level alignmentStructured to Compelling

  2. Cross-Cultural Communication

    Cross-cultural communication for multinational teams or export business. Cultural awareness of Asia, Europe, plus America, and speaking style adaptation.

    Level alignmentCompelling to Command

  3. Crisis Communication

    External communication during crisis (PR statement, product recall, media issue). Holding statement structure plus bilingual press conference.

    Level alignmentCommand to Signature
Delivery Format

4 delivery formats: team size, time, and location flexibility

Choose the format that matches your team logistics. Curriculum content stays the same, adjustable in delivery method.

  1. 01

    In-House Training

    Trainer comes to your office. Half-day to 3-day intensive sessions. Minimum 8 participants, maximum 20 participants per session for maintained practice quality.

  2. 02

    Hybrid Cohort

    Combination of weekly online Zoom sessions plus monthly in-person workshops at your office or Retora partner venue. Ideal for 12 to 16 week cohort.

  3. 03

    Executive One-on-One

    Private coaching for founders, C-level, or public figures. Weekly 60 to 90 minute sessions with the most experienced trainers on the Retora roster.

  4. 04

    Delivery Real Event

    After training, your team practices at monthly Retora events or internal company events. Real practice before actual large-scale events.

Engagement Process

6 steps from discussion to real event delivery

From a free needs discussion to real event practice. Every step has clear deliverables so you know exactly what you get.

  1. 01

    Needs Discussion (free)

    You share team context, current skill level, communication challenges, plus target outcomes. We listen without selling anything yet.

  2. 02

    Initial Team Assessment

    Participants record 3 to 5 minute presentation samples from their work topics. Trainer baseline scoring on 6 dimensions: structure, delivery, vocal, gesture, storytelling, Q&A.

  3. 03

    Custom Curriculum Design

    Based on baseline plus target, we design a custom curriculum mixing modules from the 14 catalog above. Duration 1 to 3 day intensive or 8 to 16 week cohort.

  4. 04

    Training Delivery

    Experienced trainers execute sessions per design. Each participant practices at least 3 deliveries, recorded, plus directly annotated.

  5. 05

    Final Assessment plus Report

    Participant delivery samples are re-scored. Report shows improvement per dimension plus follow-up recommendation per individual.

  6. 06

    Real Event Delivery (optional)

    Team practices at monthly Retora events or your company events to stabilize skill on real stage.

Frequently Asked Questions about Corporate Training

Minimum participants per in-house session?
Minimum 8 participants, maximum 20 per session. We hold this number for quality: each participant gets at least 3 delivery practice rounds plus individual trainer feedback. If your team exceeds 20, we split into 2 kelompok belajars to maintain practice depth. Executive one-on-one has no minimum, per individual participant.
Investment for Retora corporate training?
Investment varies depending on format (in-house, hybrid, or executive), duration (1 day to 16 weeks), participant count, plus location (Jakarta, strategic cities, or cities outside 8 main cities). Indicative range: IDR 15 million for half-day workshop 10 participants to IDR 150 million for 16-week cohort 20 participants plus executive coaching. Detailed proposal after free needs discussion.
Can custom modules outside the 14 catalog?
Yes, we design custom modules if your team needs are specific (e.g. technical communication for engineers, medical pitching for pharma MRs, legal hearing presentation for lawyers, etc). Custom design requires deeper needs discussion plus more detailed baseline assessment. Custom design fee is separate from delivery fee.
What are Retora trainers like?
Retora trainers are experienced and skilled in their field, with real time speaking in public, hosting events, or training teams. For executive coaching we choose the most experienced trainers on the roster. Trainer experience profiles are shared at per-module matching.
Can training happen outside the 8 Retora strategic cities?
Yes. For cities outside Jakarta, Bandung, Surabaya, Yogyakarta, Solo, Denpasar, Medan, Semarang, we support hybrid format (Zoom main sessions plus 1 to 2 in-person workshops). Trainers travel to your city for the workshop, with travel plus accommodation included in the proposal.
What is the final assessment format?
Final assessment uses the same 6-dimension rubric as baseline: (1) Speech structure, (2) Vocal delivery, (3) Vocal variety plus pace, (4) Gesture plus stage presence, (5) Storytelling plus narrative, (6) Q&A handling. Each participant scored 1 to 5 per dimension plus baseline vs post-training comparison. Report includes recommendation to specific Retora level or advanced module.
Request Corporate Proposal via WhatsApp

Related Retora Pages

  1. 01Retora Method Confidence-Craft-Command
  2. 02Curriculum Fundamental to Signature
  3. 03Recording playback
  4. 04About Retora